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Frequently Asked Questions

You can watch on as many devices as you want. There is no limit from our side, as the subscription is free.
You can watch all videos including those that are removed after login to site. So make sure you are logged in. You can watch videos without any restriction once you Login/Signup!
First of all make sure you are logged into the site. Then try using different browser to see if video play. If it still does not play you can contact us using chat window or contact from and share your problem.
You can contact JioCinema USA team by using chat window available on bottom right of this page or by sending us email using contact us page.

Suggestions are always Welcomed

You can provide feedback and suggestions for website’s improvement, or about events or programs you would like to see on this website. This site is in its beta stage, you might encounter video links that are broken or not available, but we are striving in order to enhance the level of the service and with your feedback and suggestions, we’ll be able to improve the quality of service for you.